CLOTHZILLA

Return & Exchange

Eligible for exchange

• The product is faulty, damaged, or defective at the time of delivery.
• The product does not match the original order, or is not the item you actually purchased.

How to proceed

If you face any of the above issues, please notify us within 3 days of receiving your order by messaging us on WhatsApp or on Instagram (@cloth_zilla_).

We assess each case individually and will try our best to resolve your issue fairly.

Order Reservation

• An item will not be reserved just because someone asks about it or shows interest.
• The person who makes the payment first gets the item. If someone else pays before you, the item is sold to them.
• This is a thrift collection, so most items are single pieces only and cannot be restocked or replaced once sold.
• Once an item is sold, it is no longer available. Thank you for understanding.

Delivery

Delivery is available all over Pakistan.

Karachi

1–2 days

Outside Karachi

3–4 days

Delivery charges

Rs. 300